Privacy Policy

1. Information we collect

When you submit a consultation request, we collect the details you provide: your full name, phone number, email address, country of interest, service type and the contents of your message.

We also receive standard technical data sent by your browser, such as IP address and user agent, which is used for security purposes (spam prevention and rate limiting) and is not used to identify you personally.

When enabled, this website uses Meta Pixel and Google Analytics to measure advertising performance and understand how visitors use the site. These tools may set cookies (typically Meta's _fbp and Google's _ga) and collect pseudonymous usage data such as pages visited, device and browser type, and approximate location. They receive no form data or personal details, and they respect your browser's Do Not Track setting. You can opt out via your browser's privacy settings or each platform's ad preferences.

A small preference (your light/dark theme choice) is stored in your browser's local storage and never leaves your device.

2. How we use your information

We use the information you submit solely to respond to your enquiry, assess which of our consultation services may be relevant, and communicate with you about the services you requested.

We do not sell, rent or trade your personal information to third parties.

3. How your information is processed and stored

Form submissions are transmitted securely to our lead-management system operated for us by our CRM service provider. Your data may be processed on servers located outside Bangladesh; we take reasonable steps to ensure it is handled securely wherever it is processed.

We retain enquiry data for as long as needed to handle your request and maintain our business records, after which it is deleted or anonymised.

4. Security

We apply reasonable technical and organisational measures to protect your information, including encrypted transmission (HTTPS), input validation, and access controls on internal systems. No method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

5. Your rights and choices

You may request access to the personal information we hold about you, ask us to correct inaccurate information, or request deletion of your data, by contacting us at the email address below. We will respond within a reasonable timeframe.

You may withdraw consent to be contacted at any time by replying to any of our messages or emailing us directly.

6. Third-party links

This site may link to external websites (for example, official immigration resources). We are not responsible for the content or privacy practices of third-party sites.

7. Changes to this policy

We may update this policy from time to time. The 'last updated' date at the top of this page reflects the current version. Material changes will be reflected on this page.

8. Contact us

If you have questions about this policy or your data, contact us at info@atms.com.bd, call +880 1712-808193, or write to 3rd Floor, House #91, Outer Circular Rd, Mouchak, Dhaka-1217, Bangladesh.